As I look further into User Experience design, I realise that it’s less of a one-time thing and more of an ongoing process. One that takes into account the needs and wants of both the company and the consumer to create a balanced experience for both, through iterative and regular releases.
According to the User Experience Professionals Association (UXPA), the process of User Experience design looks a little like this:
In this model, once the need to use a human centred design process has been identified, four activities form the main cycle of work:
Specify the context of use - Identify the people who will use the product, what they will use it for, and under what conditions they will use it.
Specify requirements - Identify any business requirements or consumer goals that must be met for the product to be a success.
Create design solutions - This part of the process may be done in stages, building from a rough concept through to a complete design.
Evaluate designs - The most important part of this process is that evaluation - ideally through usability testing with actual users - is as integral as quality testing is to good software development.
Once these 4 steps are completed, the process ends and the product can be released - as long as the requirements are met.
This process is followed and reiterated for each design decision, improving the product in iterative steps.
This is the first in what will hopefully be a series of posts charting my exploration into User Experience (UX) design. Follow me on Twitter to know when more are released.